This site uses cookies Ok, understood
Brooks Studios BN11 3SD 01903 236863 sales@coasttocoastdirect.co.uk Coast to Coast Direct

What Our Customers Say....

Carri, Legal Support Manager, Sussex Solicitors
“My company has been using Coast to Coast as a supplier for over 10 years now, and I have been with the business for the last 3 of these years and have been very impressed with the level of service they offer and can see why we have used them for so long.

Each of our 9 offices across the East and West Sussex use the online webstore to place orders which is very simple and easy to use, deliveries are always the next morning and the drivers are friendly and helpful.  Anything out of stock is always communicated to us on the day of the order and alternatives are suggested.

And over the years Matt has help us to find ways to reduce our spend through product usage analysis and review, which has helped us to keep our spend steady despite acquiring additional businesses and new premises in the last 3 years.”

David, Regional Manager, Sussex Insurance Group
“We approached Coast to Coast in 2014 as one of a number of incumbent suppliers our business was using across the group where we had several offices using several different suppliers, each having different prices and different core lists.

Coast to Coast conducted a full review and were able to consolidate the supply chain, cut the number of suppliers we were using from 6 to 1, greatly reduced the number of products we were ordering and reduced the group spend by almost 25%.

We were impressed by their presentation and their personable and professional approach, and have indeed been using them as our primary supplier ever since.  The prices we pay now are more or less exactly the same as the ones they originally quoted to us 7years ago but anything they have put up has been discussed with us first.

Each office has their own set of log-ins on the website and we receive one invoice at the end of each month split into the various cost centres so we can see easily the spend for each individual office.”

Meesha, Facilities and Operations Manager, Sussex Marketing Agency
"We value our partnership with Coast to Coast immensely here at Pegasus - they have been our supplier not only during the time I have worked here but for 5 years before I took up the post which has allowed our companies to build a fantastic relationship. 

Matt is always on hand if we need any help with orders, we have used him as a consultant on larger projects - specifically when we moved offices in 2015 - to help advise and guide us through decision making and product sourcing, and any issues are always dealt with speedily and efficiently.  Using local suppliers is important to us as a business and with Matt and Coast to Coast being only 20 minutes up the road, there have been many times when Matt or one of his colleagues have delivered emergency orders themselves to get us out of bother with an urgent report or mail out.

We'd hate to lose our relationship with Coast to Coast and would absolutely recommend him to the wider group as we know they would not only do an absolutely fantastic job but also add value to the business like they have done for us over the last 8 years or so."

Gabbi, Finance Manager, Sussex College
“I have used Coast to Coast for a number of years now and can honestly say what a friendly, amazing team they are.  They are extremely helpful, will find out your exactly what is required and always do their very best to beat any price on the market and 95% of the time they absolutely do this. 

We have used them for some major furniture requirements, educational resources, paper, sports equipment etc and we receive regular updates on how the order is proceeding from start to finish and delivery is always spot on with.  We cannot possibly ask more from a supplier and would absolutely recommend them with a 5 Star service.”

Tom, Founder, Nationwide Charity
“Coast to Coast have supported our programme brilliantly. As soon as we spoke to them about the project, they understood exactly what we wanted to try and achieve – and created a design bundle that we provide to each group of students.

This includes all the pens, pencils, markers, pads and other kit needed to inspire the students to create their own sport inspired characters. Over the years we’ve been running the programme they have kept pushing things forward – suggesting new products, adding branding to the kit, or thinking creatively when it comes to other ways, we can inspire the groups. They’re much more than just a stationery supplier- they’re a key part of the project!”

Anne, Business Manager, Sussex School
“At our school we have a thriving Business Partnership with local companies.  Coast to Coast are a valued part of this group.  As well as sponsoring various school initiatives like our school production, they are extremely supportive to the wider aspects of school life.  As part of the our ‘family’, they attend many of our school events and we were delighted to see them at our Awards Celebration Evening, our church service at Christmas and our networking meetings with other local business representatives. 

They are extremely proactive at offering help to our Careers Leader, helping our students with interview techniques, preparing CVs as well as offering their expertise and support across the curriculum where they can.

They have also mentored our Young Enterprise teams for the last 3 years, helping them to understand all aspects of running a successful local business.  They understand our school ethos, vision and values and how working together can bring mutual benefits for our students and their business.”

Alisa, Practice Manager, Sussex Solicitors
"We have recently undergone a new installation of several new photocopiers from Coast to Coast and I have been very impressed with all aspects of the service I have received so far.

The installation was very thorough - the team spent most of the day taking us through basic training and getting the machines set up and configured for us exactly as we needed them, and any teething issues we’ve had with the machines since have been dealt with very swiftly.

Coast to Coast have ensured that any issues were escalated and dealt with as priority cases, keeping us fully updated of what is being done to rectify the problems and when we can expect them to be solved (usually the same day).

We’ve also had tremendous support at every stage of the process, and from the service engineers who have been personable, friendly and extremely knowledgeable.  They have also provided us with additional free training to help some of our users adapt to the new technology and get the most out of our new machines."

Tracey, Manager, Hampshire Communications Company 
"We’ve worked with Coast to Coast for a few years when it comes to them providing us stationary and they have always given us keen prices and a good service.   My contact referred me to Robert in their print services department to look at all of our current printers and see if we could make some improvements.

Robert gave me a detailed report of what they could do for us and some costings. He came into our office and looked at what printers we currently had and explained all the benefits of new machines.  I was very impressed by his knowledge and professionalism.  Once I decided to go ahead the install and set up went very smoothly.

I would thoroughly recommend them as we now have 2 brand new printers that are better quality, quicker, more efficient and have a maintenance package included for the same cost as we were paying for our old machines.  Thank you Coast to Coast!"

Sally, Practice Manager, Essex Solicitors 
"The machines are absolutely wonderful, so much faster and so quiet it’s unreal.  All our previous issues with scanning and email have been sorted - everything has been so easy and so straightforward with the new machines.

I am just so happy I made the move with Coast to Coast.  Your being here to manage the installation was fantastic! Everything has moved forward smoothly, all the staff are very happy with them, we've had minimal disruption thourghout the whole process and we're already seeing imporovements in efficiency.

We are more than happy to recommend Coast to Coast Direct to anyone that is looking for great service, great printers and fantastic customer support."

Lindsey, Finance Manager, Sussex School
"We always receive such a friendly, speedy and efficient service from Coast to Coast. No matter what the request, they always manage to help us out so would gladly recommend them to anyone.

They fit deliveries around our term times to minimise disruption to students during school hours, their pricing is extremely competitive but their service to us is just brilliant.  Speedy, knowledgeable, professional and always done with a smile.  We love having them as a partner to our great school!"

 

© 2022 Powered by Prima Software